Privacy Policy & Disclaimer
Terms & Conditions, Shipping & Refund Policy

Effective Date: August 10, 2025

1. Information Collection
When you purchase The Process Playbook, we may collect personal information such as your name, email address, billing address, and payment details.

2. Information Use
We use your information to:

Process transactions and deliver your order
Send you product updates, resources, or promotional content (if opted in)
Improve our products and services

3. Information Sharing
We do not sell, trade, or rent your personal information. We may share your data only when required by law or to protect our rights.

4. Data Security
We implement industry-standard security measures to protect your information. However, no online transmission or storage system is 100% secure.

5. Cookies
We may use cookies to enhance your browsing experience and track site analytics. You can disable cookies through your browser settings.

6. Third-Party Links
Our site may contain links to external websites. We are not responsible for the privacy practices or content of these sites.

7. Your Rights
You may request to access, update, or delete your personal information at any time by contacting us at theprocessplaybook@gmail.com.

Disclaimer

The Process Playbook is an educational and self-reflection resource.

It is not therapy, counseling, or a substitute for professional mental health care.
I am not a licensed therapist, counselor, or mental health professional.
This product does not diagnose, treat, cure, or prevent any mental health condition.
If you are experiencing significant distress, crisis, or symptoms of a mental health disorder, please seek help from a qualified mental health provider or call emergency services in your area.

By using The Process Playbook, you acknowledge and agree that you are solely responsible for your own emotional well-being and any decisions you make based on the content.

Terms and Conditions

By purchasing or using The Process Playbook, you agree to these Terms and Conditions. Please read them carefully before making a purchase.

1. Intellectual Property
All content in The Process Playbook, including text, images, and frameworks may not be reproduced, distributed, or resold without prior written consent.

2. Personal Use License
Purchase of the Playbook grants you a non-exclusive, non-transferable license for personal use only. It may not be shared, sold, or distributed to others without permission.

3. No Medical or Therapeutic Service
This product is for educational purposes only and is not therapy, counseling, or medical advice. See the Disclaimer for full details.

4. Payment
All payments must be made in full before your order is delivered. Prices are subject to change without notice.

5. Limitation of Liability
We are not responsible for any damages, losses, or consequences resulting from the use or misuse of the product.

Refund Policy

Refunds or exchanges are available if the item arrives damaged or defective.

To request a refund, contact us at theprocessplaybook@gmail.com within 7 days of delivery with proof of damage (photo or video).
Approved refunds will be processed to your original payment method.

Shipping Policy

Processing Times:
Orders for physical copies are processed within 3–5 business days. This may be longer during peak seasons or holidays.

Shipping Rates & Times:
Shipping costs are based on destination and delivery method.
Estimated delivery times:

Domestic (U.S.): 10-13 business days after processing
International: 18–21 business days after processing

Order Tracking:
Tracking information will be provided via email once your order ships.

Delays:
We are not responsible for delays caused by postal carriers, customs, or unforeseen circumstances.

Lost or Damaged Packages:
If your package is lost or arrives damaged, contact us within 7 days so we can assist with replacement or resolution.