top of page

Privacy Policy & Disclaimer
Terms  & Conditions, Shipping & Refund Policy

Effective Date: August 10, 2025

​

1. Information Collection
When you purchase a Personal Playbook, we may collect personal information such as your name, email address, billing address, and payment details.

​

2. Information Use
We use your information to:

  • Process transactions and deliver your order

  • Send you product updates, resources, or promotional content (if opted in)

  • Improve our products and services

​

3. Information Sharing
We do not sell, trade, or rent your personal information. We may share your data only when required by law or to protect our rights.

​

4. Data Security
We implement industry-standard security measures to protect your information. However, no online transmission or storage system is 100% secure.

​

5. Cookies
We may use cookies to enhance your browsing experience and track site analytics. You can disable cookies through your browser settings.

​

6. Third-Party Links
Our site may contain links to external websites. We are not responsible for the privacy practices or content of these sites.

​

7. Your Rights
You may request to access, update, or delete your personal information at any time by contacting us at theprocessplaybook@gmail.com.

​

Disclaimer

 

The Personal Playbook Co. is an educational and self-reflection resource.

​

  • It is not therapy, counseling, or a substitute for professional mental health care.

  • I am not a licensed therapist, counselor, or mental health professional.

  • This product does not diagnose, treat, cure, or prevent any mental health condition.

  • If you are experiencing significant distress, crisis, or symptoms of a mental health disorder, please seek help from a qualified mental health provider or call emergency services in your area.

​

By using a Personal Playbook, you acknowledge and agree that you are solely responsible for your own emotional well-being and any decisions you make based on the content.

​

Terms and Conditions

 

By purchasing or using The Process Playbook, you agree to these Terms and Conditions. Please read them carefully before making a purchase.

​

1. Intellectual Property
All content in The Process Playbook, including text, images, and frameworks may not be reproduced, distributed, or resold without prior written consent.

​

2. Personal Use License
Purchase of the Playbook grants you a non-exclusive, non-transferable license for personal use only. It may not be shared, sold, or distributed to others without permission.

​

3. No Medical or Therapeutic Service
This product is for educational purposes only and is not therapy, counseling, or medical advice. See the Disclaimer for full details.

​

4. Payment
All payments must be made in full before your order is delivered. Prices are subject to change without notice.

​

5. Limitation of Liability
We are not responsible for any damages, losses, or consequences resulting from the use or misuse of the product.

​

Refund Policy


Refunds or exchanges are available if the item arrives damaged or defective.

  • To request a refund, contact us at theprocessplaybook@gmail.com within 7 days of delivery with proof of damage (photo or video).

  • Approved refunds will be processed to your original payment method.

​

Shipping Policy

 

Processing Times:
Orders for physical copies are processed within 3–5 business days. This may be longer during peak seasons or holidays.

​

Shipping Rates & Times:


Shipping costs are based on destination and delivery method.
Estimated delivery times:

  • Domestic (U.S.): 10-13 business days after processing

  • International: 18–21 business days after processing

​

Order Tracking:
Tracking information will be provided via email once your order ships.

​

Delays:
We are not responsible for delays caused by postal carriers, customs, or unforeseen circumstances.

​

Lost or Damaged Packages:
If your package is lost or arrives damaged, contact us within 7 days so we can assist with replacement or resolution.

​

Sources

Sources for data cited include Harvard Business Report, Sweller et al., 2011 – Cognitive Load Theory, Chi et al., 1989, Bransford et al., 2000 – Learning Science, McKinsey & Co., CASEL.org

​

bottom of page